Bobst North America Inc. seeks Zone Service Director and Key Account Manager in Parsippany, NJ. $155,189 to $178,000.
Duties:
• Build up an effective Services sales organization in the Zone in alignment with business development needs, strategy and values.
• Lead and optimize the Customer care, FST scheduling.
• Develop and implement internal and external training
• Work toward the long-term Business Plan 2030 objectives: +100M topline (vs 2022), +23M$ EBIT (vs 2022), Increase quote conversion by 1%/year over next 3 years, From 1000 M+ inspection to 1500, From 1000 Connected machines to 2300, M&A: contribute to the acquisition of SUN09 and SUN10, Contribute to the Eterna integration, Contribute to the set-up of a Remanufacturing center, Successful introduction of Aurora new services business, Support the development of tooling strategy, (Die Maker certification, Rotary, etc.).
• Come up with recommendations of potential new business solutions or approach.
• Come up with recommendations of potential acquisitions in the Zone or American Region.
• Keep Sales Force projects pipeline up-to-date and review pipeline monthly with ASMs.
• Act as the escalation point for customers issues and continuously improve customer care and FST scheduling.
• Act as an active member of the core team for successful implementation of BOBST Engage.
• Ensure governance and discipline once BOBST Engage is implemented in the Americas.
• Part of the core team in charge of implementing an efficient Competence Center in terms of content and visits (demo, training, IOT).
• Visit customers with ASMs (about 10 customers/month/min) with visit report for each visit. Ensure contact with FSTs present at customer during customer visit.
• Ensure a strong collaboration across BUs and support the business model, bundle service deals with Machine sales.
• Be an ambassador of the Company in terms of corporate culture, business behaviors and leadership manifesto.
Telecommuting is permitted.
To apply: Visit https://www.jobpostingtoday.com/application/69925/apply
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