Management of New York area rail transit accounts. Main point of contact and liaison with customer. Manage customer relationship. Manage customer maintenance support service contracts. Develop and manage customer system upgrades and training activities. Manage customer technical request resolution. Coordinate and lead regular status meetings with customers. Develop and deliver proposals for various Services activity. Lead development of scope of work and scope split documents for Services work. Job titles of direct reports include Customer Service Engineer, Technical Support Engineer, Test Engineer, and Technician.
To apply: Visit https://www.jobpostingtoday.com/application/33750/apply
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