Agilysys NV, LLC seeks a Senior Solutions Consultant in Alpharetta, GA.
Duties:
• Identify and manage project scope. Verify that project documentation is sufficient, as well as clear and concise to guarantee that all parties are knowledgeable of required project tasks and milestones.
• Oversee and direct onsite team resources including the creation of detailed daily schedules for all onsite team members.
• Collect operational considerations from customer project management and design configuration of systems to support customer requirements. Make recommendations to utilize full advantages of Agilysys product line while maximizing operational efficiencies.
• Collaborate with customer project management to reduce or eliminate project risks and exposures and to develop effective communication plan for escalation process; provide solutions for issues resulting in project scope change.
• Develop detailed project documentation upon completion of project to ensure that the Customer Care team has all relevant information to handle support for client going forward.
• Research software problems defined by customers and provide diagnosis and resolution.
• Direct internal departments to recognize installation improvements and utilize product feedback of Agilysys products to improve the product.
To apply: Visit https://www.jobpostingtoday.com/application/29400/apply
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