Analyze problems and issues which occur in SimCorp Dimension software so as to provide convincing and timely solutions to our clients. Cooperate closely with SimCorp software developers to combine business and technical knowledge in analyzing client issues and requirements with the goal of providing optimal solutions both from a business and technical perspective. Advise and service clients by providing solutions related to the usage of SimCorp Dimension software to ensure that clients use SimCorp Dimension software in an optimal, future-oriented way. Provide convincing and effective SimCorp Dimension implementation solutions while considering maintenance efficiency and revenue, and also supporting SimCorp's business goals. Implement additional functionality in SimCorp Dimension software through implementation projects. Plan and conduct technical and non-technical software upgrades for SimCorp Dimension and support release tests to ensure a smooth transition to the latest version of SimCorp Dimension. Identify additional services and products which would improve the client's operations and recommend these to the Operational Account Manager or Account Manager. Assess customer requirements regarding system enhancements and address these with the product management team to ensure that the product management team is always aware of future market requirements.
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