Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills; Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills; Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.
Required: High school/GED and 24 months of experience as Marketing Representative / Regional Manager / Project Analyst / Business Analyst / Sales Representative / Other Experiences.
Contact Rafael Nocito Faria, 11098 Biscayne Blvd, Ste. 305, Miami, FL, 33161.
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