We are seeking a reliable and customer-focused Customer Service Specialist to support customers by handling inquiries, resolving issues, and delivering a positive service experience. This role is ideal for individuals with strong communication skills who enjoy working in a fast-paced, professional environment.
Key Responsibilities
Respond to customer inquiries via phone, email, or in person
Provide accurate information regarding products, services, and policies
Resolve customer concerns in a timely and professional manner
Document interactions and maintain accurate customer records
Escalate complex issues to management or appropriate departments
Follow company procedures and customer service standards
Maintain a courteous, professional, and solution-oriented attitude
Qualifications
High school diploma or equivalent
Prior customer service or support experience preferred
Strong verbal and written communication skills
Basic computer and data entry skills
Ability to multitask and work independently
Reliable attendance and punctuality
What We Offer
Competitive compensation
Training provided
Supportive team environment
Opportunities for growth and advancement
To apply, contact: [email protected]
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