• Complete all required activities as defined by the Food Safety & Quality Assurance Manager.• Supervise staff of technicians to closely monitor product quality and food safety to ensure compliance to Ajinomoto Foods North America, Inc. (AFNA) standards.• Assure adequate staffing by working with the FSQA Manager to evaluate new hires, and conducting performance evaluations of the FSQA staff.• Develop thorough knowledge of AFNA FSQA and Safe Quality Foods (SQF) policies and effectively enforce them in a timely manner. Make recommendations regarding policy changes, additions and deletions.• Develop, implement and manage programs, and food safety staff, that maintain and optimize the facility's quality and food safety focus.• Under the direction of the FSQA Manager, develop, test, and implement quality operational procedures, practices, requirements and standards, according to scientifically sound protocols (e.g. SPC, HACCP, SOPs), to assure all products meet AFNA quality, food safety and regulatory requirements.• Verify full implementation of the HACCP, SSOP and GMP requirements and programs, and modify them according to changes in regulatory requirements or needs of the facility.• Will work with the FSQA Manager to develop and implement programs to monitor Customer Care consumer complaint reports and assist with the response to customer complaints, potential food borne illnesses, including the development of crisis plans, and the communication of these responses and plans to local management.• Ensure compliance with all USDA and other applicable government statutes and regulations.• Be available to work different shifts as required by the FSQA Manager.• Knowledgeable of all purchased ingredients, their usage and ideal product conditions, including labeling, USDA regulatory compliance, and direct quality testing for adherence to standards.• Ensure all outgoing and received products & ingredients meet AFNA specifications and quality parameters and are stored in a safe and sanitary manner, as well as special storage circumstances (frozen, refrigerated and dry warehousing).• Ensure and maintain FIFO (First-In-First-Out) procedures are followed and that proper tracking capabilities are implemented as the products circulate throughout the facility.• Knowledgeable of proper handling of all products and able to develop new policies and procedures to improve quality and operational efficiencies.• Under the direction of the FSQA Manager, collaborate with other facility departmental managers and supervisors to ensure the training and enforcement of new procedures.• Maintain quality check points to ensure compliance to quality & food safety standards during production, storage and shipping. Ensure all product specifications are up to date, for both ingredients and packaging materials.• Assure full knowledge of recall system, regulatory authority and crisis communications is required, along with minimum annual test of effectiveness and modification when necessary.• Microbiological knowledge required, and ability to design and execute sanitation programs to manage and reduce microbiological risks. Knowledge of microbiological lab testing protocols, particularly the positive swab investigation procedure is required.• Knowledgeable of standard packaging equipment, requirements, materials and procedures. Ensure all AFNA products are properly packaged, labeled with appropriate nutritional and USDA information, and date coded accordingly.
Position will supervise 2 Quality Control Analysts
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