World Kinect Corporation (f/k/a World Fuel Services) seeks Business Analyst I in Miami, FL.
• Identify and analyze non-functional requirements such as system performance, usability, reliability, adaptability, security, legal and other operational aspects.
• Support all application patching, upgrades and maintenance activities by testing and troubleshooting functional issues.
• Lead functional acceptance testing of enhancements, patches and upgrades.
• Perform system troubleshooting in a production support environment.
• Assist users in solving both functional and system issues within agreed-to service level agreements (SLAs).
• Provide end-user instruction, training and support to resolve application issues.
• Assist in designing and formulating solutions.
• Act as the liaison between the business and the technical team members through the solutions delivery process.
Telecommuting is permitted.
To apply: Visit https://www.jobpostingtoday.com/application/44600/apply
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