Wabtec Railway Electronics Inc. DBA Wabtec Corporation seeks Electrical Engineer - Quality in Germantown, MD.
Track and maintain a log of core product failures for various customers consisting of incident date, failure details, failure analysis, root cause, corrective action and generate a closeout report if requested by customer.
Identify opportunities for field service personnel to access core products for data retrieval.
Provide a point of contact for customers to report specific problems or to make special requests for technical information or field assistance including log & track requests, notify appropriate people to meet request and follow-up on request and ensure proper closure.
Gather data from various internal and customer data sources to support overall objectives of analyzing performance and ensure proper response for our customers.
Support customer conference call preparation by generating failure status report.
Access Wabtec Global Services repair database on specific products, analyze the data for trends and generate report for management consumption.
Develop and maintain a common set of product reliability performance worksheets to be presented in a monthly management meeting.
Process data from engineering tests and generate reports for further analysis.
Take the lead while working with suppliers to determine root cause and work with engineering to implement corrective action.
Lead root cause analysis efforts.
In charge of the coordination and facilitation of root cause analysis and corrective action for customer returned products (RMAs) to Germantown facility.
Telecommuting Permitted.
$122,644 per year. Standard Company Benefits.
To apply: Visit https://www.jobpostingtoday.com/application/17860/apply
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